Its a super busy Salon with loads of therapists working there, I usually go super last minute and they can always accommodate me. The flip side of this is that the experience isn't a personal one, its a "get the job done" kind of experience.
I wanted a quick haircut in my lunch hour and Emma gave me a great haircut in 25 minutes. Even though I was supposed to just have a rough dry, she dried it really nicely for me (within the 25 minutes). A really great service.