The salon was dirty. There was tons of hair everywhere which no one tried to sweep, i was sat at a dirty basin while they cleaned it behind me, then sat at a chair with an old drink in front of me. After my hair was brushed, the woman who did it brushed her own hair before tidying the old drink. Emma barely glanced at my reference photos and struggled to communicate, and later i realised the front was different lengths. Now ive fixed it myself it’s an ok cut but not what i wanted.