Splash - Soho Reviews

19 Brewer Street, Soho, London, W1F 0RJ

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Reviews are written by customers after their visit.

4.5
14842 reviews

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Written by our customers, so you know what to expect at each and every venue.
very nice staff very friendly i'm definitely going back real professionals! my nails are how i want them, colour and everything
Have been using this salon for around 6 months now, and always have a good experience. Clean, quick, make you feel very comfortable.
Well it was cheap so I feel like I can't really complain and the lady who carried out my Brazilian wax was friendly enough....BUT when I got home I noticed that she had missed quite alot of the 'underneath' hair which was left with wax stuck to it. Also, she didn't use oil to remove any excess wax so I left the salon waddling with my legs stuck together. To be honest, I'd rather pay a bit more and go somewhere else. Also, the room was hot and small and under the stairs which made me feel like I was sat in the broom cupboard. Staff upstairs weren't particularly friendly. I guess you get what you pay for.
Really good experience. The lady was really nice. The experience was really quick and not particularly painful! I would recommend to a friend.
The actual treatment itself was great but I was disappointed by the service in general. When I entered the building I was told to just go downstairs. I then sat downstairs for 15 minutes until anyone asked if I was okay and what I was waiting for. I then had one of the treatments of paid for and was then told that was the end of the treatments. When I said I'd also paid for a leg wax, the woman refused to carry on and said I hadn't booked that. It wasn't until I showed her my payment confirmation that she called upstairs and then eventually carried on with the other treatment. There seemed to be a great lack of organisation and professionalism and I ended up having to apologise for making her carry on with the treatments as I was made to feel so bad.