Splash - Soho Reviews

19 Brewer Street, Soho, London, W1F 0RJ

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Reviews are written by customers after their visit.

4.5
14930 reviews

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Written by our customers, so you know what to expect at each and every venue.
Lovely staff, good atmosphere and pleased with treatment
I’ve been going for months and won’t stop! Best value gel mani and pedi in London.
Natalie was really thorough, friendly and made me feel at ease. She was really great. The only issue I have is when the door slides open there’s a huge mirror opposite which reflects into the male hairdressers which is just outside the door. I didn’t have my modesty covered so it was a shock to see a man doing another man’s hair on the other side 🤣
A few concerning things: manicurist dipped my nails in a bowl of acetone for less then a minute to remove gel and then when the gel wouldn't just come off, tried to file it off with a rough nail file until I stopped her. I asked for proper removal (foils, heat, etc.) she said this wasn't possible. She filed my nails with a back and forth motion which is bad for them. She tried to apply new Shellac with pieces of the old gel still there, so couldn't get a good smooth base, lots of bubbling and I asked for her to redo several nails. Overall my nails looked great at the end but I had to watch really carefully and ask her to redo things or stop things that I know are bad for the nail, and I inspected carefully at each stage, so the whole thing took around 1.5 hours and was far from relaxing. I felt she was trying to rush and cut corners with bad technique. A bit concerning.
The nail technician was good however they didn’t have the first three colours i asked for and when I described that I was looking for a browny/nude, another technician kept insisting a pink colour was nude. Given our different skin colours, it was rather odd.