I had a shellac manicure done and the beauty therapist was very helpful in helping me to choose which colour to go for. Will definitely come back again.
Didn't seem to be much of a process when I arrived, was just a free for all with walk-in clients. My hairdresser didn't speak much English and cut my hair unevely (despite me trying to explain the issue), so I had to fix it myself at home afterwards. For value for money it's not too bad, but I guess you get what you pay for...