Had both an eyebrow shape and a gel nails manicure. The eyebrow shape was quick and done very well. The gel manicure was fantastic, it has lasted for a very long time without chipping and the professional was obviously experienced. Both treatments were conducted downstairs where it was quiet (good ambience). My only issue was that the facilities were a little old (nail dryer, wobbly table) but ultimately the treatments were great and the price was right!