Unfortunately I wasn't happy with the service, there is a big difference in staff technicians so usually I'm very happy but this time I wasn't however. She didn't do anything I asked and when I complained to the receptionist she didn't really seem to take it seriously.
I had a good haircut from Splash, but I felt conned by my hairdresser. Even though I had paid for a Wash and Cut, he failed to wash my hair and blow-dried it without checking first. When I went to leave, the salon charged me an extra £10! They were very rude about it. And then I remembered that the guy who had gone before me had had the same thing happened to him, because he also had to fork out an extra £10 for this same hairdresser.
The nail technician was so lovely and took her time to try and make my nails perfect. There were lots of colour options and good products. However, my express service took much longer than expected and my nails could be neater.