Honestly, one of the best waxes I've had in a very long time! She was so gentle it was pretty much painless (as painless as a Brazilian can be anyway!). As others have mentioned, the treatment room is in the basement of the barbers so you have to walk through it to get there - weird but so worth it!
A massive thank you for Martin. I loved the style he made me and I wanted for a long time. The straighteness didn't last long unfortunately. Everyone else was nice. Good value for money.