Splash - Charing Cross Reviews

54 Charing Cross Road, Charing Cross Road, Leicester Square, London, WC2H 0BB

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Reviews are written by customers after their visit.

4.5
7051 reviews

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Written by our customers, so you know what to expect at each and every venue.
Great service but my wax was wonky and more painful than usual, with quite a few little hairs remaining. However it’s great value and was done very quickly
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On entering the salon there was so much confusion and it took them about 5 minutes to direct me downstairs to where the manicurist was waiting. She was nice but very rough and a bit too forceful with the cuticle cutting! Also, I actually booked at another splash salon and they called me last minute to say that they had overbooked and needed me to go to the soho rather than Charing Cross one. Overall not very impressed.
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The girl who served me was nice. Very polite but this time I’m not 100% satisfied about the treatment. She didn’t respect the time it says on the Treatwell app to make the waxing. Obviously she was in a rush, she had other clients waiting. And at the end I was checking the job she did and I had to say to remove some hair she didn’t see at all. Usually, it is Maddalena who attends me and she is amazing! Next time I will make sure to have an appointment just with her.
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Really happy with my hair cut. Nadia was great with curly hair.
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Great value for money and happy with my haircut. Reason I gave the treatment four stars is because it was cut with my parting very wonky, luckily this wasn't too much of an issue as I have long hair and just having a trim. The salon could have been cleaner (lots of hair tangled in brushes etc) but didn't expect any more for the price I paid, especially in central London.
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