Splash - Charing Cross Reviews

54 Charing Cross Road, Charing Cross Road, Leicester Square, London, WC2H 0BB

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Reviews are written by customers after their visit.

4.5
7030 reviews

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Written by our customers, so you know what to expect at each and every venue.
So this is how Splash works: there is a bunch of hairdressers waiting for clients to go in, usually, young guys, just seating everywhere. As soon as you enter and say you have a booking with Treatwell, the receptionist will go and speak with your hairdresser. S/he will explain to your hairdresser that you booked through Treatwell and that your service is already paid for, basically pointing out to your haridresser that there will be no tips. From there, the service is obviously less friendly, as they know you already pre-paid for it. They will also try to do it as fast as they can, so they can move into other clients who (hopefully) will pay in-store and get tips from them. In a nutshell, if you go to any Splash (I've been in three of them) and you pre-paid through Treatwell, you will be treated differently because they know you have paid already and they won't get tips from you.
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The room was very clean but it was very small and you could hear a lot of the outside noise
Pretty good blow dry!
I am really disappointed with my hair cut the hair stylist gave me. I asked her to take 2inches off, she took more and kept cutting my hair shorter and shorter. The length of my hair is uneven. She did not give me the hair cut I asked for, so there for never going there again!!