I was originally booked in for 4:30 but at 4 I received a call asking whether I can come in at 4:10, I said that I could try to get there and knowing that I would be late - I called back and was given a time if 4:20. I arrived at 4:34 and the front desk lady had a little huff at me. Despite this, I had a wonderful haircut by Yolanda and would recommend her but I personally do not think I would go to this branch again.