My therapist did her best in a tiny cramped room but to me, she seemed overworked and overstretched. Splash salons give such great value but it leaves a nasty taste in the mouth when this seems at the expense of hard-pressed therapists. A 2-hour appt delivered in 1 hour 5 minutes may suit some but not for me.
Very friendly staff, and good at what they do! When I needed to change my appointment I just called them up and they changed it for me without any changes in price!