The girls who do the nails are fab, they always do my nails to perfection. Only problem I have is with the front of house, if you are so much as 5 minutes late they are not happy, even if you call in advance, and they always try to downgrade the treatment you have already paid for, no flexibility!
Went in for a hollywood wax. pleasant place and the lady was nice (Angela i think her name is) the wax was too hot at one point, and I asked to make it cooler. have a bit of a burn now, nothing too bad, just a bit of dark spot. Overall it was alright. clean wax with some minor broken hairs, but overall good. Would come back again as good value for money.