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Venue rating

4.2

107 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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The Orchid Rooms at Inspiration Leisure and Spa at Mercure Shrewsbury Albrighton Hall Hotel & Spa
The Orchid Rooms at Inspiration Leisure and Spa at Mercure Shrewsbury Albrighton Hall Hotel & Spa
Mercure Shrewsbury Albrighton Hall Hotel and Spa,
Ellesmere Road, Shrewsbury, Shropshire, SY4 3AG
United Kingdom

Hotel Spa

The Orchid Rooms at Inspiration Leisure and Spa at Mercure Shrewsbury Albrighton Hall Hotel & Spa
Mercure Shrewsbury Albrighton Hall Hotel and Spa,
Ellesmere Road, Shrewsbury, Shropshire, SY4 3AG
United Kingdom

Opening hours

Mon - Fri 7:00 am - 10:00 pm
Sat - Sun 7:00 am - 8:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

The Orchid Rooms at Inspiration Leisure and Spa at Mercure Shrewsbury Albrighton Hall Hotel & Spa part of Mercure Hotels

Newly refurbished The Orchid Rooms at Inspiration Leisure and Spa is the ultimate indulgence for the perfect weekend break. In your own time, in your own style, to your own limits, you'll enjoy a totally relaxing environment. Our emphasis is on making you feel completely comfortable, whether you want to sink into a sauna, exercise in our techno gym, do gentle aerobics, indulge in a deep massage treatment or just chill out in the lap of luxury.

It's not about being a health fanatic or a fitness freak (although you're welcome to step up the pace if you feel the need). We're here to give you the space to relax, refresh and recharge your batteries in the most soothing of environments, softly candlelit and suffused with the aroma of pure essential oils.

The Spa is located in the 4 star Albrighton Hall Hotel, a 300 year old Shropshire House. The hotel a features 87 en suite rooms, overlooks an ornamental lake in 15 acres of gardens in the heart of Shropshire just 2 miles from the medieval town of Shrewsbury.

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Comments

Reviews (written by customers after their visit)

4.2

Chain rating

Based on 107 reviews

5 stars 48
4 stars 38
3 stars 16
2 stars 2
1 star 3
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (6)
  • Steam and Sauna Therapy (60)
  • Counselling & Holistic
  • Aromatherapy (4)
  • Face
  • Facials (14)
  • Fitness
  • Swimming (57)
  • Massage
  • Therapeutic Massage (14)
  • Nails
  • Manicure (3)
  • Pedicure (4)
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Verified review Visited September 2016
Posted 2 months ago
Spa facilities very basic and Spa room was cold. Jacuzzi was too hot. Treatment rooms were also cold. Lunch was a major disappointment as most Spa days include a 3 course meal for the same price. Overall the facilities seemed a bit tired however the staff were all very friendly and professional.

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Verified review Visited September 2016
Posted 2 months ago
My sister and I stayed for a spa weekend which was great! We had treatments, afternoon tea, dinner and an overnight stay including breakfast. The hotel and surroundings are beautiful and the staff were friendly and attentive at all times. The food was all fantastic and the atmosphere was great. An all round fabulous experience!

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Verified review Visited August 2016
Posted 3 months ago
A lovely hotel in beautiful grounds lots of charm and character. we were given the romeo and Julie the suite. Amazing room lots of space. The food was mediocre unfortunately. We both had a treatment a back massage this is would definitely recommend. Staff were very professional and helpful.

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Verified review Visited August 2016
Posted 4 months ago
Nice venue although there seemed to be lots of flies. The staff were generally lovely but the scalp massage was very disappointing.

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Verified review Visited July 2016
Posted 4 months ago
On arrival there was a very nasty stench due to the farming nearby.(this apparently happens each year and causes many flies in the restaurant area) On entering the premises the young staff were attentive and took us through the pamper day treatment. They said they would show us around the faculties but didn't. We chose to have a meal in the bar, however tasty, I felt was not value for money and felt the quality of what was on the menu was poor considering the quality of the hotel and spa faculties.
It was absolutely dreadful try to eat and knocking files off your plate, face, and table. My husband complained about this and they said it was normal and that they were sorry and that this happens each year. I felt they could have at least put some immediate measure to take care of the flies.
My spa treatment was ace and I would go back again just for that at a cheaper rate.

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Verified review Visited July 2016
Posted 4 months ago
Five star

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Verified review Visited June 2016
Posted 5 months ago
We booked a Spa reviver one night stay. On arrival and after check in we wanted a drink from the bar. The bar attendant was immediately rude and ignorant which was off putting but overall the other staff were friendly and welcoming. The Spa facilities were particularly good with excellent choice of steam, sauna and jacuzzi. The all in 25 minute treatment (I had a facial) was okay. Our evening meal which was included in the total price wasn't of the best quality and standard in my opinion. Having said this I came away feeling refreshed and relaxed.

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Verified review Visited June 2016
Posted 5 months ago
I went for a Time for Indulgence Spa Day and have awarded it 5 stars.

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Verified review Visited May 2016
Posted 6 months ago
Very nice place,we had a lovely time there

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Verified review Visited May 2016
Posted 6 months ago
So relaxing, had a great visit will be visiting again. All the staff look after you and your needs

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Verified review Visited May 2016
Posted 6 months ago
Lovely hotel in gorgeous grounds.
The staff were lovely and really made myself and my friend feel happy and relaxed.
The hotel room was spacious and the bed was very comfortable.
I also really enjoyed the food available at the hotel.
A really enjoyable stay overall. No complaints.

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Verified review Visited March 2016
Posted 8 months ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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Verified review Visited March 2016
Posted 8 months ago
I went for a One Night Reviver Spa Break and have awarded it 5 stars.

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Verified review Visited March 2016
Posted 8 months ago
Treatments were amazing but really let down by the treatment rooms nd the aroma room was very mouldy we didn't even step foot on there probably wouldn't go go back again

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Verified review Visited February 2016
Posted 8 months ago
I really like the building. The staff were friendly. I didn't like the mixture of the gym members and the people there for a spa day, I feel the mixture takes away from the relaxation. As the venue had recently undergone a revamp there were some builders there completing snagging works. The builders were working around by the pool area, sauna and steam room. I didn't feel comfortable in my robe walking past builders, this meant I couldn't use the facilities properly. I would suggest works like this be completed when the building is closed, after hours or at least pre warn people so that the aren't intimidated by the builders

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Verified review Visited January 2016
Posted 10 months ago
I went for a Time for Me Spa Day and have awarded it 5 stars.

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Verified review Visited December 2015
Posted 10 months ago
The Time for Indulgence spa day here was good overall. The treatments (back massage and facial) were very relaxing, and the beauty therapists were really pleasant and professional. On arrival, the reception staff seemed too busy to check us in and came across as a little abrupt. We were disappointed to find out that the steam rooms were not in use after we had been told that renovation works would have been finished by mid-December. The temperature of the pool was colder than we were told and a little bit too chilly. The lunch was good value for money unless you ordered a salad, which consisted of some leaves and a few tomatoes. The temperature by the pool side and in the dining area should have been warmer considering the time of year.

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Verified review Visited December 2015
Posted 11 months ago
I went for a One Night Sunday Spa Break and have awarded it 5 stars.

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Verified review Visited October 2015
Posted 1 year ago
I went for a One Night Reviver Spa Break and have awarded it 4 stars.

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Verified review Visited October 2015
Posted 1 year ago
I went for a One Night Sunday Spa Break and have awarded it 3 stars.

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