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Venue rating

4.1

183 reviews

  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
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Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Blackburn Dunkenhalgh Hotel and Spa,
Blackburn Road, Clayton-le-Moors, Accrington, Lancashire, BB5 5JP
United Kingdom

Hotel Spa

Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa
Mercure Blackburn Dunkenhalgh Hotel and Spa,
Blackburn Road, Clayton-le-Moors, Accrington, Lancashire, BB5 5JP
United Kingdom

Opening hours

Mon - Fri 6:30 am - 10:00 pm
Sat 8:00 am - 6:00 pm
Sun 8:00 am - 10:00 pm
  • Accepts online bookings

    Online bookings let you pick date/time for your visit.

  • Accepts eVouchers

    If you purchase an eVoucher you will need to book with the venue directly.

Spa Naturel at Mercure Blackburn Dunkenhalgh Hotel & Spa part of Mercure Hotels

Set in 17 acres of glorious parkland, this 4 star, 700 year old building with 175 en suite rooms has restored original features. Ideal location for Trafford Centre, Chester Zoo, Blackpool Pleasure Beach. Located just a few minutes from the M65, Junction7 (Blackburn). 2 miles from Accrington Station, 4 miles from Blackburn Station, 40 miles from Manchester airport. State of the art conference and banqueting centre for up to 400 guests, Cameo Restaurant, fully equipped health and leisure club.

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Services

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Comments

Reviews (written by customers after their visit)

4.1

Chain rating

Based on 183 reviews

5 stars 68
4 stars 82
3 stars 24
2 stars 5
1 star 4
  • Ambience
  • Cleanliness
  • Spa Facilities
  • Staff
  • Value
  • Body
  • Back Facials (3)
  • Body Treatments (1)
  • Steam and Sauna Therapy (77)
  • Counselling & Holistic
  • Aromatherapy (11)
  • Face
  • Facials (51)
  • Skincare Consultation (2)
  • Fitness
  • Swimming (74)
  • Massage
  • Aromatherapy Massage (2)
  • Indian Head Massage (24)
  • Therapeutic Massage (27)
  • Nails
  • Manicure (31)
  • Pedicure (27)
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Verified review Visited October 2016
Posted 1 month ago
We went for my partners 40 th birthday and it rocked all of the boxes for her to relax and have a chilled out experience of which she had asked for.All of the staff were very friendly and helpful which made for a good experience and would look to use mercure hotels again.

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Verified review Visited October 2016
Posted 1 month ago
We stayed for two nights half board and have to say it was absolutely superb. We got a free upgrade to the executive part of the hotel and have to say that the whole experience was first class.
I have only awarded 4 stars for ambience as there was no background music in the restaurant or sauna rooms. Other than that it was superb.

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Verified review Visited October 2016
Posted 1 month ago
I went for a One Night Reviver Spa Break and have awarded it 5 stars.

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Verified review Visited October 2016
Posted 1 month ago
This was planned as a treat for my partner, and we both had a great time, a lovely day and great experience. The staff were friendly and helpful, made us feel very welcome, with a welcome drink in the cafe, and a tour of the facilities. Another customer described the facilities in the thermal rooms as a little run down, and I had to agree, with a few minor faults, loose tiles in the rooms, loose taps and cracks about the place, but they didn't ruin our experience. We received a card at the beginning, which explained what each room was for, and a general guide of how long to spend in each with breaks etc, which was very helpful. We also enjoyed the fact that there were only certain timed children were allowed in the facilities, which gives you a window without any children about the place which we found more relaxing (we both have children/grand children of our own, so its nice to have time without any about!!)

As for the massage and facial, we both loved this. A first for me, but one of the most relaxing experiences ever! The facilities in the spa in the great, feeling very relaxed as soon as you walked in, and the waiting area had a lovely ambiance about it, making you feel relaxed straight away. The actual massage was amazing, and came out feeling totally relaxed.

My only fault here was the bowl of fruit looked a little dated and not very appetising, and maybe the bottles of water could be a bit more chilled?

We had lunch provided, which was a lunch box, containing salads, a wrap and a brownie. I wasn't sure what to expect with the lunch, but have to admit we were both a little disappointed with this. I think we were expecting more of a choice, maybe a choice of salad or sandwiches?

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Verified review Visited October 2016
Posted 1 month ago
Really enjoyed the sat/Sunday at the hotel, lovely staff that made extra effort for a birthday celebration. Food was beyond expectation both for dinner and breakfast. Worth the money. We will be coming back again in the future.

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Posted 1 month ago
Well done

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Verified review Visited October 2016
Posted 1 month ago
We wanted a relaxing time and that is exactly what we got. Staff were all extremely helpful and pleasant. Nothing was too much trouble. Hotel very quiet and we were looked after very well. The food was great. The spa and treatments were excellent, only issue was the pools of water outside the steam rooms, which was a little slippery.

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Verified review Visited October 2016
Posted 1 month ago
On arrival we found the check in staff very friendly although our room was in desperate need of refurbishment the spa facilities were ok pool and jacuzzi were cold, restaraunt , food and staff were very good the bar is small and lacks a bit of atmosphere maybe some soft music? Breakfast was very good as were the staff.

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Verified review Visited September 2016
Posted 2 months ago
I went for a Time for Indulgence Spa Day and have awarded it 3 stars.

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Verified review Visited September 2016
Posted 2 months ago
I went for a Weekend Bliss Spa Break and have awarded it 4 stars.

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Verified review Visited September 2016
Posted 2 months ago
I went for a One Night Sunday Spa Break and have awarded it 5 stars.

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Verified review Visited August 2016
Posted 3 months ago
I went for a One Night Escape Together Spa Break and have awarded it 4 stars.

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Verified review Visited August 2016
Posted 3 months ago
I really enjoyed my time at spa, staff were friendly & treatments were nice very relaxing experience.

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Verified review Visited August 2016
Posted 3 months ago
Staff brilliant made my spa break

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Verified review Visited August 2016
Posted 3 months ago
Lovely

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Verified review Visited August 2016
Posted 3 months ago
My daughter and I had a fabulous,relaxing time as a special birthday treat. The deal gave us really good value for money with first rate facial, manicure and massage. The lunch was very tasty with a varied selection to tempt all tastes. For those who like coffee, Lavazza is served in the spa, complimentary on arrival. The staff are very friendly and obliging. I'm sure we'll be going again.

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Verified review Visited August 2016
Posted 3 months ago
It was great value for money (we booked the Indulgence Spa Day). Five of us went and all enjoyed it. We had facials and back, neck and shoulder massages. My massage wasn't firm enough for me but the others said their's were perfect and firm so if I went again I would make sure I request it as I wasn't asked how I like my massages. The staff were so friendly and helpful and the place itself is lovely and well set out.

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Verified review Visited August 2016
Posted 3 months ago
I went for a Weekend Bliss Spa Break and have awarded it 3 stars.

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Verified review Visited August 2016
Posted 3 months ago
Lovely spa - the bento box lunch was lovely, pool area is nice and clean. Thermal area is very nice with a wide variety of sauna/steam rooms.

The treatments were great - I went with a friend and we were able to use s double room. Suzanne and Beth did our treatments - highly recommend.

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Verified review Visited July 2016
Posted 4 months ago
Very good value for money was pleasantly surprised at quality of day, lovely lunch included would Definately go again

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