Was warmly welcomed at reception and treatments were pretty good. Only minor thing is that after the massage, my hair was really oily so asked to borrow a towel to wash my hair in the leisure centre's showers. No issues with borrowing the towel from the spa or the showers in the leisure centre. Would have been nice if I could use the spa's showers / be given some shampoo as the leisure centre only had an all in one shower gel/shampoo available in the showers. Hair dryer& straightners on site.