The Treatwell site advertised a particular time/date that was booked through the Treatwell website. Wimbledon Spa then phoned a couple of days before the appointment to inform me that the appointment was cancelled, as they did not have that time slot available. After phone calls back and forth, Wimbledon Spa eventually found an appointment earlier on in the day. It is not acceptable that a product is advertised at a particular time/date, and that time/date is not honoured.
Arrived a lit bit late so didn’t get the full experience. The environment is nice looks good. Staff are friendly. Massage was good but could focus more on areas needing attention like shoulders & legs.