Booked a 50 minute massage at Spa London. Staff are very friendly and professional, it was a great massage and felt amazing afterwards. Only disappointment was the constant loud thumping of a Zumba class adjacent to the massage room drowning out the relaxing zen music. Annoying and head ache inducing. Otherwise a great experience.
I would not recommend getting a gel manicure here. I got the manicure done on Friday and by Sunday, 3 nails have lifted and have come off.
I went into the salon on Monday to see if they could fix the situation, only to find no one there. I left a message in the counter box (apparently you leave a message in the box if no member of staff Is about - this is awful service that nobody mans a desk) for them to contact me however it is Tuesday and they haven't rung me. Furthermore every time I ring to get my nails sorted, nobody picks up the phone.
This was my second time having a massage at this facility and I enjoy the low key ambiance of the place. I also had the same masseur and she is proficient, warm and professional. I did not feel rushed, though it is likely she has a next appointment. As I find the beds a bit high to get on and off, she provides a chair so that I am more comfortable in getting on and off. Small touches that make all the difference.
I will go back. Thank you.