Southcrest Manor Hotel Reviews
Pool Bank, Southcrest, Redditch, Worcestershire, B97 4JS
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1409 reviews
Lovely facial and also wonderful to pair with the head massage too
Treatment by Rachel L•Classic Facials
Rebecca was lovely and polite, but was overshadowed by the manager Rachel who was rude and unprofessional in her customer relations skills, seemed stressed and unwelcoming, made us feel comfortable and made a comment about having no time for us and in her actual words "not in the mood!!!* told me she couldn't accept a gift voucher which was bought specifically for the venue! Was also told couldn't provide services to my teenager when we'd had them b4. Service was v shabby and won't be returning
Treatment by Rebecca•Classic Facials
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Rebecca was lovely and polite, but was overshadowed by the manager Rachel who was rude and unprofessional in her customer relations skills, seemed stressed and unwelcoming, made us feel comfortable and made a comment about having no time for us and in her actual words "not in the mood!!!* told me she couldn't accept a gift voucher which was bought specifically for the venue! Was also told couldn't provide services to my teenager when we'd had them b4. Service was v shabby and won't be returning
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Always a great service! Rachel is thorough and always professional!
Treatment by Rachel L•Hollywood Waxing
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