It’s was very relaxing and Rachel was very gentle but firm exactly the right kind of pressure. Hot stone was very nice relaxing all the back and forearms was especially soothing. 10/10 would come back :)
Therapists were excellent as was afternoon tea. Treatments were good quality and the hot tub was relaxing.
Showers were a problem, 1 stuck on too hot, 1 filling up in the tray and bringing back up bits from drain. We had to use the men’s shower. 1 shower between 7 was not good. It meant some of us were late for our afternoon, not helped by therapists walking past our room a few times to check if we had left and looking frustrated.
The therapist was lovely. I booked a pedicure based on it being gel nails, but was made to pay an extra fee by the manager as 'the description on the website is wrong'. I'd suggest correcting the website!!
The finish wasn't great, bits missing which I noticed when I got home. Looked awful!
I wouldn't go back.