I had to wait 20 minutes after my appointment time before my treatment started which is infuriating! I was on my lunch hour & time is at a premium. Why don’t they bother to call you to let you know the technician is running late! I am sat in the reception again today & exactly the same thing has happened- the technician is running 20 minutes late.
My therapist was Tiziana and she’s always so calming with the wax process. The staff are friendly and I’m loving the discounts every time you come back ;)