Quite rude actually, I came in for a pre booked appointment to be told to just sit there and wait until the next person was available. When my turn came (25minutes behind schedule) the woman was very rude, in the end nails were lovely however wouldn't go again purely due to the atmosphere and the rudeness of staff.
Lovely place well worth the money. Be mindful when booking that you may still be required to wait as people who dropped in are seen. Staff were lovely and made an effort to see me as quick as possible. Nails turned out very nice.