Was sat waiting for >30minutes even though I arrived on time. Staff were not very apologetic about this. Then trying to convince me to change shape then colour although I had already clearly stated what I wanted doing. Ended up paying £5 extra for shellac as I was told polish will yet come off and look bad. No compensation offered for the long delay. Nails also quite messy. Not very impressed with acrylic service here. Would stick to shellac as this has been of a better standard.
My nails are impeccable, really good and Sophie did a great job. However they are clearly understaffed which made timekeeping a bit difficult. Would def return