Whilst the wax itself and member of staff carrying it out were adequate, the ambience was really strange... Downstairs Vs upstairs is v different - it was dark, dirty and felt like I was in a hospital as there are curtains and not separate rooms which is not very nice for a wax treatment, especially if there were other customers having massages?! The music playing was an odd piano Disney CD which at one stage played 'Winnie the Pooh' - most odd in a salon!! The floor was dirty was old wax and actual dirt, I was reluctant to take off my socks. Definitely won't go back.
As a salon it is in a good location, the pedicure area is clean and comfortable. The therapist was nice. The pedicure however was very average. I was booked in for 45 min. It took 30. She spent 2 min exfoliating my feet and then only my heels. This didn't really remove any dead skin. Which was the whole point of booking the deluxe. I left without any oil on my cuticles. However, they were nice enough to 'squeeze' me in for an eyebrow thread. Unfortunately I still had to pluck a number of hairs on my way home. OVerall, I'm disappointed that I did not get the deluxe pedicure I booked for and felt as if the whole treatment was very rushed. Oh and the music was terrible - I know this is a minor thing but listening to classical versions of 'IT's a small world' and 'Cruella De Ville' is not my idea of relaxing, or adult. And the playlist repeated whilst I was there so it really stuck in my head. Minor thing but affects overall experience