Snail and Hare Beauty Bar Reviews

12 Poland Street, Soho, London, W1F 8QB

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Reviews are written by customers after their visit.

4.4
3274 reviews

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Written by our customers, so you know what to expect at each and every venue.
A great place, nice staff and really good treatments. Perfect for that lunch break treat!
The staff were great and welcoming. The upstairs bit of the salon is great but downstairs is a little old..
Whilst the wax itself and member of staff carrying it out were adequate, the ambience was really strange... Downstairs Vs upstairs is v different - it was dark, dirty and felt like I was in a hospital as there are curtains and not separate rooms which is not very nice for a wax treatment, especially if there were other customers having massages?! The music playing was an odd piano Disney CD which at one stage played 'Winnie the Pooh' - most odd in a salon!! The floor was dirty was old wax and actual dirt, I was reluctant to take off my socks. Definitely won't go back.
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As a salon it is in a good location, the pedicure area is clean and comfortable. The therapist was nice. The pedicure however was very average. I was booked in for 45 min. It took 30. She spent 2 min exfoliating my feet and then only my heels. This didn't really remove any dead skin. Which was the whole point of booking the deluxe. I left without any oil on my cuticles. However, they were nice enough to 'squeeze' me in for an eyebrow thread. Unfortunately I still had to pluck a number of hairs on my way home. OVerall, I'm disappointed that I did not get the deluxe pedicure I booked for and felt as if the whole treatment was very rushed. Oh and the music was terrible - I know this is a minor thing but listening to classical versions of 'IT's a small world' and 'Cruella De Ville' is not my idea of relaxing, or adult. And the playlist repeated whilst I was there so it really stuck in my head. Minor thing but affects overall experience
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