I was appalled by the service I received! I cannot relate my experience because there was none. I was late to the appointment owing to the tube, and the lady kindly rescheduled it for the following Saturday afternoon. However, on Saturday morning they called and asked me why I did not show up! They had clearly re-booked my appointment without letting me know, and then refused to reschedule or give me a refund. I paid £40 for something I did not receive. I presume that the initial reschedule was just a pretence- they had no intention of offering me a service in the first place. I was very disappointed, I know what to tell my friends and family about Smile pod.
Last Saturday I have had my nth Classic Session at Smilepod Covent Garden, and as always I am superhappy with the treatment, with Dr. Barbeitos and the overall experience. Now it is an unmissable appointment for me every 6 months - I will definitely go back in 2014.
The staff were very friendly and made you feel comfortable.
My dentist answered all the questions i had and did an excellent job at cleaning my teeth. I trusted her advice and she didn't seem to push any products or extra treatments onto me which i had previously expected might had happened.
Very happy!
My teeth are super white! I'm very pleased with the results. On close inspection after leaving I was impressed with how nice and sparkly they were...I'm a person who is guilty of consuming all kinds of teeth staining things! Thank you.
Wonderful experience, very speedy upon arrival.
Staff friendly, dentist consultant put me at my ease, we chatted through process and the cleaning treatment was great.
Would certainly come again, very pleased