The overall experience was good. The receptionist was friendly and I only waited a short time before I saw the dentist.
The dentist spoke reasonable English and explained what she was going to do before cleaning my teeth and told me after the treatment what to do to keep them clean.
I had a general Hygiene Appointment and was very impressed. I arrived on time and after filling in some simple information about myself, was seen straight away by the hygienist. The hygienist was very knowledgeable and talked me through the treatment and gave me some great tips after the treatment. She wasn't pushy at all and didn't try to onsell any other treatments (which she actually advised me I didn't require at this stage e.g. whitening). I would recommend Smilpod :-)
The Dentist, Glaucia was very proficient and an excellent person to deal with. I had booked a Hygienist appointment and it was explained to me why a Dentist carried this first appointment out. She explained everything very clearly, was extremely pleasant and on my return to work I commented that I would be definitely booking future appointments with her at Smilepod. A very worthwhile and good experience.
When I made the appointment I was persuaded to have the high gloss diamond polish for just £16 extra however, I'm not sure I actually got that as the whole thing took less than 40 mins.
As predicted, I did not see any difference in terms of colour but, as it'd been a while since my previous dental visit, it was definitely worth it.
The venue itself is not particularly comfortable - you go down a narrow staircase to a very tiny treatment room - but it seemed clean and the dentist was friendly and offered advice on how to look after my teeth.
I would recommend it but probably just for the classic clean.
The clinic is tucked away in Covent Garden and there is nothing very special about it inside. However, the important thing is the reception you get and the treatment which were very good, even if the treatment room is in the basement and a little cramped. But the hygienist was friendly, very good and thorough.