Smilepod - Soho Reviews

56 Poland Street , Soho, London, W1F 7NN

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Reviews are written by customers after their visit.

4.6
761 reviews

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Written by our customers, so you know what to expect at each and every venue.
Firstly, the venue was very central - bang in the middle of Covent Garden, very easy to find. I got in and was welcomed by a very friendly receptionist. Only waited about 5 minutes and was taken into the treatment room. I cant say I enjoy visits to the dentists (always a bit scared and nervous) but this wasn't like that at all, my therapist/dentist was called Carolina. She was very gentle and explained everything to me before and during the treatment. It didnt hurt a single bit and it was all very professional. I could really see a difference after the diamond polish (obviously not saying they were as white as paper but I could see the difference in colour). I would recommend Smilepod Covent Garden and I hope there is another wahanda offer on soon for my next visit in a few months.
I went for teeth cleaning and was very happy with the experience. My hygienist was both very gentle and thorough and I left 40mn later with a much nicer smile. I also had a gum check and was given some easy to follow advice. I highly recommend going to Smile pod.
The company provide good service with very friendly and competent staff. The facilities were a bit on the small side but adequate enough for the job. Whilst there was a bit of a delay for my appointment, the staff did all they could do minimise inconvenience to me. I would recommend to anyone for a trial and good value for money.
Very pleased with this venue which is in a convenient location. Great staff, very helpful and informative. The treatment was thorough and I was very pleased with the results. I would definitely recommend!
Unfortunately, I never actually made it to my appointment. After arranging it over email, I turned up on a Friday night to the Covent Garden site and waited. 35mins later the receptionist asked me for my name again and didn't actually have my booking but said I was due at the City site. I was adamant I wouldn't have booked it there as it is not easy for me to get to. Once home, I checked my emails and sure enough I was booked in to the Covent Garden branch. I emailed them to show the email exchanges and was offered another appointment. Unfortunately a work meeting overran so I couldn't make it and by the time I was out of the meeting, it was too late. I understand double bookings occur but I was made to feel as though it was my fault, when in actual fact it wasn't. I will not be visiting again.