The salon itself had loud pop music playing which worried me as I would have expected relaxing music while having a facial. However, when taken into the treatment room, relaxing music was played so you couldn't really hear what was going on in the front. The facial really helped with my recent breakouts. I noticed the difference the next morning after following the therapists aftercare recommendations. The only downside was that I had a lot of product left over on my eyelashes which caused irritation. I tissued this off myself after I left. I didn't realise it was on there until I checked in the mirror. Apart from that, it was a good experience and I will visit again