Did not note upfront that polish was not included in manicure. Staff asked me not to book online in the future, and to pay in cash, which was quite awkward.
My appointment was booked for 12:15 but on the day I received an email to advise the time had been changed to 12:00. Arrived in time but still didn’t get seen to until 12:15. A little annoying but an amazing job was done on my eyebrows.