My usual favourite staff member was not available on this day. The staff member I had had on this day was ok but I did feel the treatmeant was hurried, like she had somewhere else to go. My sensitive skin was quite harshley treated (Hollywood wax) as it was healing over the skin that was ripped off by the wax. The aftercare was not done properly either, I had to clean myself after she had left the room. I will still continue going to this salon only if my favourite staff is there.