My appointment started late because the therapist was with another client. This is the second time this has happened to me. I tried here as it was a emergency appointment and my usual place is far away. The standard just isn’t what I’m used to. The nails are bumpy at the end, the tips are lifting and the colour is patchy. The therapist asked how long to make my nails and then fed them all down really short. The staff are really lovely, but the level is ntwhat I expect to pay for