Serenity Surbiton Reviews

414 Ewell Road , Surbiton, KT6 7HF

Check availability and book online

Reviews are written by customers after their visit.

4.9
1372 reviews

Filter by treatment

Filter Reviews

Treatment

Filter by rating

Rating
Filter by rating

Verified reviews

Written by our customers, so you know what to expect at each and every venue.
I didnt have eyebrow/eyelash....i did hopi ears, which was good. Walls are paper thin though so not very relaxing. The girl who did it was awesome though was really helpful
I have to say that I was rather disappointed by my visit this time around. Loads of people were chatting loudly outside the treatment room and a child was running around for at least 15 mins. Not exactly relaxing! There was no attempt made to pop out and politely ask them to be quiet. It’s a huge salon and they could have moved to the front of the salon quite happily. No extractions done, nor were they offered. A cold Vit c mask was applied which dripped down my neck and just made me feel cold! The therapist was lovely but it was lacking a certain something this time. And I don’t think I had a full hours’ treatment. Last time I felt really pampered. This time it was a bit like I was on a conveyor belt. Disappointed.
Aqua is wonderful and she is very competent and made me feel at easy at once.
Asta is very friendly and professional. She ensures that you are happy with the service and is always polite and chatty.
Asta was so professional and friendly and made me felt in great hands.