I really look forward to my facials with Sandra esp as life has been a bit hectic recently. What I appreciate the most is that we catch up with a few minutes chat and then Sandra takes charge to ensure I relax and get the most out of the experience. She leads with relaxing breathing techniques and then doesn't say another word until my time is up. I love the soothing music and that Sandra keeps me warm and snug throughout. My skin always feels lovely and glows. Can't wait for the next one.