Booked it the day before, she was alone and slightly overran with the previous client, but the wax literally took 20mins. She was very competent, and didn't have to go over any area except the most tricky (and I have particularly tricky areas) twice. Didn't get a receipt emailed to me correctly, but she's thoughtful and kind so I would definitely go back.
Had a bikini wax which wasn’t great, paid £18 for a hot wax and was given a strip wax which was much more painful than normal and missed lots of little hairs (normally have a Brazilian which was a breeze in comparison) - wasn’t particularly clean and very little ambience, wouldn’t go back.
It would be nicer if they advice the extra charge how much it would be depending of your length, as it was a surprise I had to pay double for my length.