I had a dots shellac manicure and my nails were in a state as I'd had dipping powder I'd tried to remove myself. Sophie was amazing, worked with the mess I'd made and the end result was fabulous. I'm so pleased with them- they've lasted for ages, I had them done 1 month ago and they've grown out but not a single chip. The atmosphere was also fab, super friendly and chatted the whole time. Will definitely be going back!