I had an appointment after work at 5, and the lady doing my gel manicure was lovely. However, the place seemed under staffed as she had to keep stopping to open the door and talk appointment calls. The led machine also stopped working and we had to switch to another one. The quality of the manicure is okay- but my left hand has some tiny bits stuck in the polish. Overall, it was ok, but it definitely wasn’t work £30 manicure/experience.