Really disappointing. I was in the new MediSpa building which was not the same standard. There was no spa music in my room & I had the facial done under bright fluorescent lighting, which was not very relaxing. The therapist also didn’t seem to know how to how to use the machine - pressing lots of buttons for 5 mins. Normally when you have a face mask on the therapist massages you but I was just left there. Facial also caused some broken capillaries on my cheeks which has never happened before.
The massage room was very calming and our therapists (Marcela and Fenia) were fantastic. We left feeling very relaxed. Highly recommend Secret Oasis Spa!