I went with a wowcher for a hair treatment, hair cut, wash and blowdry, I feel I didn't get hair treatment, it said on later that a hair mask would be applied, the only dressing that was applied was a cream to the hair before my hair cut and then start to cut immediately, so I don't know if that is the hair treatment, also after shampoo maybe they applied conditioner, but I don't feel they did because they wouldn't be able to cut it, and I remember the lady saying she needed to take out all oils from the hair on the wash and she shampooed the hair several times to make sure the hair was not sliding when they cut it. So that's what happened. But otherwise they lady was not rough but gentle similarly the man who did the cutting was very gentle and I liked the cut. So I have no complaints on these issues, and would recommend going to them to cut your hair.