The spa itself is beautiful and staff friendly. However my therapist asked at the start do I want deep tissue or relaxation, I said relaxation and nothing too hard. I woke up the next day in pain due to the heaviness of the ‘massage’. I have never received a treatment like it and often go for back and neck treatments . The experience was painful and uncomfortable. I tried to make this clear to the therapist during, but they said it was necessary.I would not recommend. It’s caused discomfort&pain