Really lovely clean place, the staff are friendly. I didn't feel like they were rushing to get my nails done. Have me all the advice I needed to maintain my nails. Will diffinately go back there.
The positives: Very clean place, modern decor and even though the wax took place in the basement, it didn't seem too claustrophobic or anything
The negatives: I've had a fair few waxes through Treatwell and I rarely critique anyone, but I have to say this was probably one of the worse waxes I've had. I was not greeted at the door, the reception was cold. The therapist herself was nice, but for the entirety of my wax she was chewing some sort of candy or chewing gum, which I found a little disrespectful. The wax also seemed very rushed. She didn't tweeze the small hairs that were left over from the wax (which excellent places tend to do). She saw a small ingrown hair and she used what seemed like her fingers to pick at it. Finally she made no effort to clean the wax away, she only offered some cream when she told me to get changed. While I was getting changed, she left something in the room so she just came in without knocking - people were outside. All in all I hate to critique anyone but I felt very uncomfortable throughout. Will not return.