Sanrizz Knightsbridge Reviews
134 Brompton Road, London, SW3 1HY
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43 reviews
Dear SANRIZZ
I had my hair cut, coloring and styled by Michele in Knightsbridge Salon after removing my hair extension
I am so happy I have found a salon I can trust .Really impress with the styling .Amazing and friendly atmosphere The styling working and turned a lot of heads .I am incredible happy I will, and have already, recommended to friends
Can't wait to have my new pictures from my modeling work
Customer service first class, friendly atmosphere 10 out 10,
www.starnow.com/INESSAAMBER
www.facebook.com/media/set/?set=a.473900809301181.110450.100000437981503&type=3
Overall I am happy with the cut I received. The conditioning treatment was nice too.
Angelo was the stylist that cut my hair, he was nice throughout.
He listened to me and advised me well on the condition of my hair and tips to get the style that I desired.
He seemed quite experienced in this and it was easy to discuss with him how I wanted my hair cut and styled.
Other members of staff were also friendly and welcoming.
I think the Treatwell voucher is good value for money, and I am satisfied with my purchase.
It is however a real shame that it is for first time cuts only, as it is now unlikely that I will return to this salon, as the price without the voucher is too expensive, and the salon does not really offer any other promotional discounts.
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Very impressed with Sanrizz, the only niggle i had was they kept me waiting 45mins until starting my colour. Otherwise the lady, Pam, was great my highlights are perfect and my new cut is great (and im normally someone who fears the haircut!). With the 50% off it made it even better.
My experience with Sanrizz Knightsbridge is quite mixed and although I liked my hair cut (I've only been once), I will not be going back there due to a rude gentleman I've spoken to on the phone twice now.
I called up a few weeks ago to book a colour and when I was reconfirming my appointment at the end he hung up on me mid sentence but the icing on the cake was today when I called up to cancel my appointment. I've just had spinal surgery and was hoping to be given the all clear by my consultant to have my hair done before my brothers wedding. Unfortunately I cant so when he asked if I wanted to cancel or reschedule I started to briefly explain why I needed to cancel as I felt bad only giving them 24hrs notice. When he heard the word 'cancel' it was almost like he couldn't be bothered to speak to me and abruptly handed me over to another member of staff mid sentence, again!!! I'm not sure who this gentleman is but he is the reason I won't be coming back. Politeness does not cost anything. No wonder they are quiet at the moment (I was told this by a member of staff on my visit) if this is how they treat their customers.
I usually don't go to expensive hairdressers like this but because i had a voucher from 'The Face' to get a discount haircut I thought I'd try it out. The Staff were all nice and the salon was pretty standard inside.
I went in and told them i want as little off the length as possible ( my hair was shoulder length - after over a year of growing it out) but I don't mind what style you do. Big mistake.My hair was been cut to ear level. I know I'm partly to blame for the haircut because when the hairdresser explained what he was going to do i agreed but I didn't realise quite how short he meant.
But as for the style itself it's awful its sits terribly and looks disgusting, its constantly fluffy and all my natural curl has gone. I have never had such a bad haircut in my life and I've had short hairstyles for years.
I'm completely devastated. every time i look in a mirror i want to cry because it looks so bad. I've been keeping it covered up with a head scarf and started looking into hair extensions to try fix the damage.
The worst part is I only had my haircut because i had a discount in the first place. I usually let students cut it for free and they do a better job!
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