I booked on the app, which has never let me down, arrived in good time after paying for the appointment, to find the salon completely closed and in darkness. I appreciate things may come up and that’s no problem, however out of courtesy I would have expected the salon to at least contact me to cancel the appointment. I would have rebooked however I won’t be bothering.
I even rang the salon number and no answer, Treatwell also tried to contact the salon and they have also not received an answer.
Never had such a bad experience with Hollywood ~ I was told the Treatwell price want the full price of having the Hollywood done, that I would need to pay extra for the full treatment. This was so weird to me, I usually go to a salon in Kingston that charges £25 and they do everything including your navel. The treatment time was supposed to be 30 minutes, I was out in 17 mins. After all that my bikini line and parts are still hairy. Sad because I will need to book a professional to do it again before my holiday tomorrow.•almost 3 years agoReport
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Great experience- quick and relatively pain free, will definitely go back