treatment was overall good, and when I asked the therapist to concentrate on a specific area she was happy to do so. There was a whiff of cigarette smoke which unfortunately made the treatment room not smell very nice. I was meant to go one week earlier as the massage was promoted on Treatwell as last minute availability but it turned out no therapist was available, which was disappointing.
It was only OK. From my past experience, and this time, I would suggest that customers ask for an experienced therapist. She was sweet but not very good, did not have knowledge of how to massage cream into my face, and did not cover my eyes at any point. Quite painful at times. Felt like a bit of a face pummel! Also just put on the mask and left me - no hand or feet massage ( the difference between a good professional beautician and an amateur one who doesnt really care).
I initially booked with another branch of Singhar but they couldn't fulfil the appointment (which was a bit annoying, I would have expected a call a bit earlier). I had to arrange myself to get this transferred to this branch (I had prepaid online so needed it transferred), but this was sorted without too much hassle. The salon itself was good. I turned up early and they managed to fit me in early which was appreciated, so I didn't have to wait too long. The waxing was quick and the lady doing it was polite and seemed to be attentive (not trying to get me in and out as quickly as possible).