The staff member was very nice, but the massage was too hard in places, and I said a few times that it was sore but she didnât really seem to get that. I was sore for days afterwards and it wasnât very relaxing. I also paid for an hour and only had 45 mins, but as I was so sore and had had enough by that point I didnât bother speaking up. Iâm not sure if itâs just that Iâm a bit sensitive and didnât expect how hard the massage would be, thatâs why I havenât rated it too badly, as I think someone who wanted a very hard massage would be pleased.