I was put in the room and left for 10 minutes before the beautician came in and the facial was pretty bad. I had steam for 10 minutes but no extraction - so what was the point of the steam? And I paid for an hour's facial but it was over in less than 50 minutes - I refused to pay for the whole hour. I have had facials here before and they have been really good but this was a very poor experience and I will not be returning.
Pedicure was excellent. Care taken of my feet and attention paid to rough skin and cuticles. Only complaint is nail polish has already chipped slightly.
My wax was great, stung a little but I as to be expected. My waxing lady is a true professional she was informative and she know exactly what she was doing.
Sumra is intelligent and knowledgeable. She offered great advice and I never felt pressured - there wasn't any sales pitches like you get elsewhere. She put me at ease quickly and was able to easily manage my expectations.