I was gifted a Birthday voucher, and my experience was perfect. The environment is super relaxing and the staff is lovely. The package included 1hour sauna, prosecco, and a birthday cupcake. All the ladies were super friendly and made me feel pampered. I also had a full body massage and facial with Charleyne, she was absolutely amazing, she really worked on my poor back and shoulders and I felt great after! The facial was so relaxing that I nearly fell asleep. Definitely super recommended!