No consultation on my colour (despite this it does look ok). Lots of we extras I wasn't told of which I was forced to pay for later eg a treatment in the bleach (when I was having a keratin treatment separately) later charged £15 for!
I had a haircut and balayage by Ally(?), and she really took her time with me to make sure we got the best results possible. I left the salon extatic and so pleased with my new hair! Highly recommended