I had a gel pedicure & mesotherapy I called to say I was running 10 minutes late to be rudely told I will be making the next customer late now- when I arrived my therapist was still doing another treatment which took an extra 15 minutes. the pedicure was then done in a portable pedicure machine and the polish wasn't applied neatly at all. mesotherapy- there were 2 knocks on the door during my treatment and both times the therapist left the room, the second time she left for around 10 minutes
I had a balayage booking with anu. I clearly asked for cool toned brown hair - I ended up with ginger brown hair which is opposite of what I wanted and on top of that she tried to charge me £90 extra for the gloss and toner which did nothing to make my ashier like she said it would. I left the place in tears and would not reccomend this place again. My hair feels so damaged and looks like a joke - I have to now spend more money to get it fixed.