I went in for balayage. I left the hairdresser's with purple hair though I had asked for a cold blonde. I was then told that this was normal and to wash my hair. I washed it straight away. The purple wasn't as bright after but still very noticeable. I was happy with everything else and I think Sim knows what she is doing and keeping the toner in for too long was an honest mistake. I just hoped they would have at least offered to fix it or offered a discount instead of telling me to wash my hair.
I went in for a Hydrafacial and deep tissue massage, and as I'm in the industry and provide treatment myself this is a genuine feedback, Hydrafacial is not the actual Hydrafacial machine but wasn't that much of an issue, Rhea done a good Facial with led light, she didn't cleanse the skin properly after the mask, the deep tissue massage felt a bit like pressing on the bones rather than the muscles. Overall if you're looking for a relaxing experience this isn't the right place as you could hear everything. As the salon does a bit of everything including hair is a bit loud whilst having a facial or massage. The room i was in was so small i couldn’t believe the massage was taken place in the room. However value whilst on discount for the 2 was ok if i had paid full price i would of asked for a refund Overall Rhea is lovely