Runaya does not open until 9.30am, so for 9.30am wax sessions the staff are unable to perform waxes until the wax has warmed up. This meant that I had to wait 20 minutes for the wax to be hot enough to use. The staff were very kind and apologetic and tried everything they could to heat the wax up faster, and the wax itself was amazing and very quick once the wax was ready. Thus I would flag for any 9.30am bookings for waxes, please expect to be kept waiting for 20 mins+
Inder was really nice, I was a little confused about it being a "Spa" manicure, and what I received. Maybe I'm just used to other things, but basically there, when you get a spa manicure, you only get peeling and lotion. She trimmed my cuticles etc, but there wasn't any oil used, nails buffed, or anything else. Again, this might be just me.
It was pretty rushed and I felt a bit of lack of hygiene - they used the same file on two clients without cleaning it, also utensils were not sterilised